Terms and Conditions

Our website policies are designed with you, the customer, in mind to ensure that your online shopping experience with NZGift will be secure, prompt, efficient and hassle-free. As far as possible our online policies are consistent with our in-store company policies and procedures.


Acceptance of Terms and Conditions

NZGift website is operated by Kolotex Limited. To make these conditions of use easier to read, we use a few definitions (referred to in these terms of sale as “we”, “us” or “our”). These definitions related companies, directors, officers or employees or stores of Kolotex Limited or its related shops. By using this site you are agreeing to follow and abide by our terms and conditions and Privacy Policy, and agree to be bound by them. These Terms and Conditions or Privacy Policy may be changed from time to time without notice. Please check these Terms and the Privacy Policy periodically for changes. You on-going use of the NZGift website represents your acceptance of those changes.


Site Content

While we have endeavoured to ensure that the information we have provided on the website is free from error, it is provided “as is” and “as available” and without warranties of any kind either express or implies. Kolotex Limited does not warrant the accuracy, currency or completeness of the information on the site, or that the site is error free or suitable for your intended use. Kolotex Limited does not warrant that the website or the server that makes it available are free of viruses or other harmful components, and we shall not be responsible or liable for any mistake in, or omission from, the information we have provided on the website except as required by law.



Purchasers of R18 products must be at least 18 years old. By purchasing R18 category, you are legally confirming that you are 18 years old.


Pricing and Availability

All prices of products are as stated on the website but Kolotex Limited reserves the right at any time to revise the price of products without notice.

We try and ensure that all details on the website are accurate, errors may occur. If we discover an error in the price of products which you have ordered, we will contact you as soon as possible and cancel the order. If we are unable to contact you we will treat the order as cancelled. If you cancel the order and you already paid for it, we will send you a full refund. Delivery costs will be charged in addition, it is clearly displayed in the “Total Cost”.


Use for the Site

You agree not to use the Site for any purpose that is unlawful or prohibited by these Terms. You may download the information on the site for your own personal use but otherwise neither the site, nor any material on it, may be altered, modified, reproduced, transmitted or distributed without our prior written consent. Your use of the Site will not create nor will you represent to have any interests or rights in our intellectual property. You agree that you will not interfere with any other party's use and enjoyment of the Site, or damage the operation of the Site, or our systems or those of other persons who use the Site, whether by way of a virus, corrupted file, any other software or program, or otherwise. We reserve the right to suspend your use of the Site where we consider that you may have breached these Terms or the law.


Link to and from Other Websites

Any links to third party websites are provided for convenience only, and the inclusion of any link does not imply any endorsement or verification by us. We do not monitor the content of any other websites and are not liable or responsible in relation to any content on them.

You agree that you will not create a hyperlink to this Site without our express written permission. If you do create a hyperlink to this Site, you are responsible for all losses that we may suffer as a result of that link, whether direct or indirect. Linking to this Site is at your own risk. You may not frame any part of the Site content by including advertising or other revenue generating material.


Website Analysis Tools

Kolotex Limited uses Google Analytics counting systems to collect information such as the number of visitors per day or the number of pages requested per day. In order for this to occur a small piece of code is placed on each page which counts these statistics. This non-personal information gained is aggregated by Google Analytics and enables us to measure activity within our websites which in turn is used to continually improve our site and our service to our customers. Kolotex Limited does not warrant the accuracy or correctness of this data. For further information on our Cookie Policy.

Google Analytics is viewed as a leader in the Internet industry for its interactive measurement technologies and market research and its technologies are viewed as being robust and standard.


Intellectual Property Rights

All right, title and interest in all intellectual property rights in all concepts, systems, written, graphic and other material relating to the Site and its contents is owned by, and shall at all times remain the exclusive property of, us, our licensors and the providers of any other products and services accessible on the Site, and is protected by New Zealand and international law. Nothing in these Terms shall constitute a licence of intellectual property rights to you.


Exclusion of Liability and indemnity

To the fullest extent permitted by law, we shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever arising from or in relation to your use of, or inability to use, the Site. All representations, terms, warranties, guarantees or conditions whether implied by statute, common law or custom of the trade or otherwise are excluded to the fullest extent permitted by law. Such exclusions apply to Kolotex Limited, its related companies, and directors, officers, employees or agents of Kolotex Limited or its related companies, as the context requires. You agree to indemnify us against all liabilities, losses, (including consequential and indirect losses) claims and expenses suffered or incurred by us, and all claims and demands made against us, arising directly or indirectly out of your use of the Site, or any breach of these Terms.


No Waiver

Failure on the part of Kolotex Limited to enforce any of these Terms shall not be construed as a waiver or as a waiver of Kolotex Limited’s right to enforce these Terms at a later date.


Confirmation of Order

Every customer will receive an order confirmation via email when he or she placed an order through the Kolotex Limited website. Customers following credit card payment, and they will receive a GST invoice with their order.



By registering as a user of the Kolotex Limited website you warrant that you have provided complete, accurate personal or business information. You must maintain and update your information held by Kolotex Limited to ensure it is kept current at all time. We may phone or mail you to verify these details.


Names, Images, and Logos

All of names, images, and logos identifying Kolotex Limited and any of its subsidiaries and third parties and their information, products, and services are proprietary marks of Kolotex Limited or third parties. No others use our logos. Requests for permission to use our logo or images should be directed to the website owner, to explain how and why you wish to use our logo.


Discount Voucher and Promotions

Please note that there are certain products for sale that will be excluded from all promotions and discount voucher.



All items delivered by PBT Couriers should be attempted to be personally delivered to the recipient with a signature obtained in accordance with the PBT Couriers standard policy. In a situation where a signature cannot be obtained and the PBT authorised driver has been given authority to leave the parcel. In a specific spot it will be go delivered where a signature has been required, then items will not be left when the signature is obtained.


Governing Law

These terms of use and conditions on our Website are governed by and to be interpreted in accordance with the New Zealand Law. In the event of any disputes and issues arising in relation to these terms of use submit to the non-exclusive jurisdiction of the courts of New Zealand.

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